Last updated: 11/29/2025
First Time Storytelling LLC (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your information when you use firsttimestorytelling.com (“Website”).
1. Information We Collect
A. Information You Provide
We may collect personal information when you:
- Sign up for emails through HubSpot
- Make a purchase
- Submit a form or inquiry
- Join a waitlist
- Contact support
- Interact with Website content
This may include:
- Name
- Email address
- Phone number (optional)
- Billing and shipping address
- Purchase history
- Messages or form submissions
B. Payment Information
Payments are processed by Stripe.
We do not store your full credit card information.
C. Automatically Collected Data
We may collect:
- IP address
- Browser type
- Device info
- Cookie data
- Analytics (Google Analytics)
- Session behavior
2. How We Use Your Information
We use your information to:
- Deliver products and services
- Process store orders
- Communicate with you
- Send marketing communications (opt-in only)
- Improve website performance
- Respond to customer service requests
- Provide updates related to the Year of the Who or other campaigns
- Analyze user behavior for site improvements
3. Sharing Your Information
We may share personal information with:
- WooCommerce (store processing)
- Printify (order fulfillment)
- Stripe (payment processing)
- HubSpot (email and CRM)
- Google Analytics (site performance)
- Website hosting providers
- Contractors assisting with operations
We never sell your personal information.
4. Cookies & Tracking Technologies
We use cookies for:
- Site functionality
- Shopping cart performance
- Analytics
- User experience
You may disable cookies in your browser.
See our Cookie Policy for details.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide products and services
- Comply with legal obligations
- Maintain accurate business records
6. Your Rights (GDPR/CCPA Aligned)
You have the right to:
- Access your personal data
- Update your information
- Request deletion
- Opt out of marketing emails
- Restrict or object to certain processing
- Request a copy of your data
To exercise these rights, contact us at contact@firsttimestorytelling.com